Last Updated: April 25, 2025
This Privacy Policy describes how Real Realm LLC (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or make a purchase from realrealmllc.com (the “Site”).
Information We Collect
When you visit the Site, we may collect the following personal information:
- First name and last name
- Email address
- Billing and shipping address (including city, state, ZIP/postal code)
- Payment information (processed securely via Stripe — we do not store card details)
- Phone number (if provided)
- Order history and purchase details
- Device information, IP address, and browser type (collected automatically)
- Cookies and usage data (see Cookie Policy)
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders and inquiries
- Send transactional emails (order confirmations, shipping updates)
- Send promotional emails if you have opted in (you may unsubscribe at any time)
- Improve and optimize our website
- Comply with legal obligations
- Prevent fraud and protect the security of our Site
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
- Stripe — payment processing
- Shipping carriers — to fulfil and deliver orders
- Hostinger — web hosting provider
- WooCommerce / WordPress — an e-commerce platform
These third parties are required to protect your information and use it only for the services they provide to us.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. For full details, please see our Cookie Policy at realrealmllc.com/cookie-policy. You can manage your cookie preferences at any time using the cookie banner on our Site.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and accounting purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to correction — request correction of inaccurate data
- Right to deletion — request deletion of your personal data
- Right to opt-out — opt out of marketing communications at any time
- California residents (CCPA) — you have the right to know what personal information is collected, request deletion, and opt out of the sale of your data. We do not sell your personal information.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted via SSL. However, no method of transmission over the Internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@realrealmllc.com
- Website: https://realrealmllc.com/contact/
- Business: Real Realm LLC, Florida, United States